Deepak Ravtani

AI training and coaching for agency account managersYour account managers are typing the same update three times.

I train agency account managers to hand the retyping, report building and status writing to AI. The hours come back, and they go to the clients those managers look after.

  • One-to-one coaching built around your team, or a self-paced course
  • Everything I build stays with your agency
  • Built for agency account managers, not generic AI training
Wednesday Account manager, eight client accounts 09:00 Client call, account 3 45 minutes 09:45 Call notes into the project tool Typed up by hand 10:15 Same update into the CRM Copied across 10:30 Same update into team chat Copied again 11:00 Monthly report, account 6 Numbers from four tools 13:30 Status emails, accounts 1 to 8 One at a time 15:00 Research for a new quote Twelve open tabs 16:30 Inbox Then decide what is next Time blocked for client strategy: none same update,three times build once,generate it AI drafts,the AM checks AI doesthe digging a plan, notan inbox

Illustrative. A composite account manager's day, built from the tasks this coaching covers. It is not a client's calendar.

Track record

Account managers trained on AIat a US white-label agency that delivers for other agencies

Agencies of 40 and 90 peoplewhose sales process and brand strategy I rebuilt

Eight yearsacross operations, marketing, brand strategy and sales leadership

Not the work you hired them for.

Account managers are hired to look after clients. This is where their week goes instead.

  • same update, three timesEvery update, typed again and againCall notes go into the project tool by hand, then the CRM, then team chat.
  • numbers from four toolsReports assembled by handEach monthly client report is pulled together from three or four tools, one account at a time.
  • work done for freeChanges that never get billedA change agreed on a call or in chat is lost by invoice time. Every one that slips through is work the agency did for free.
  • one person's inboxAccounts that stall when someone is offWhen the account lives in one person's head and inbox, nobody else can pick it up.
55hours

a week, across five account managers. That is more than one full-time person's 40-hour week, spent on work the agency already pays for. See it task by task.

that is a hire you already made

What your account managers learn.

Eight parts of the job where an account manager's hours leak away, and how to hand each one to AI without losing the judgement that makes them good at it.

  • From call to task in one passCall notes become project tasks and a client recap, without being typed up again.
  • The monthly report, built onceGenerated each month from your tools, instead of assembled by hand from three or four of them.
  • Status updates, briefs and call prepDrafted from what is already in the project tool, with the account's history and open items in one place before every call. The account manager checks everything.
  • Onboarding from one templateFilled in once, and the documents follow, so every new client starts the same way.
  • Change requests that get billedChanges agreed on a call or in chat are captured and reach the scope and the invoice, instead of being lost.
  • Every tool telling the same storyThe project tool, the CRM, the docs and team chat kept in step, so everyone works from one version of the account.
  • Grading your clientsClients sorted into ideal-client tiers from their history, behaviour and numbers, so effort follows value.
  • A day that runs to a planTime and tasks organised each morning, so the day is set by priorities, not by whatever lands in the inbox.

Where the hours come back.

One account manager running eight client accounts, across a normal week.

Task, per weekBeforeAfterBack
Call notes into tasks and a recap8 calls, 20 minutes each down to 52h 40m40m2h
Status updates8 clients, 25 minutes each down to 103h 20m1h 20m2h
Monthly client reports8 a month, 2 hours each down to 30 minutes, shown per week (4-week month)4h1h3h
The same update in every toolProject tool, CRM and team chat2h45m1h 15m
Change requests into scope and invoiceCaptured as they are agreed, instead of rebuilt from calls, chat and email at invoice time1h 45m15m1h 30m
Planning the day25 minutes a day down to 102h 05m50m1h 15m
Total15h 50m4h 50m11h

These are illustrative estimates, not measured client results. They are worked out from the tasks this coaching covers. Onboarding and client grading happen less often than weekly, so they are left out of the count. Change requests are counted as admin time only. The bigger cost is the ones that never reach the invoice, and that money is not in this table.

Your numbers, not these.

On the discovery call, I look at where your account managers' hours actually go, and which problems are worth solving first.

Book a free discovery call

When an account manager is off, their accounts don't stop with them. The account notes AI keeps as they work are there for anyone on the team to pick up.

Is this for your agency?

Tick what sounds like your team.

0of 5

Two or more, and a 30-minute call will show you where the hours are.

Book a free discovery call

Two ways to do it.

The coaching builds around the problems your account managers actually have. The course gives every account manager the same foundation.

Built around your team Available now

One-to-one coaching

For agencies whose account managers have specific problems a general course will not fix.

Format
Live one-to-one sessions with me
What gets built
Solutions for each account manager's own problems, on your tools and your clients' work
Price
Quoted after a discovery call
After
Four check-ins over three months, so what was built keeps getting used
Book a free discovery call
Self-paced Waitlist open

The course

For agencies that want every account manager working the same way, at their own pace.

Format
Recorded lessons covering all eight areas
Comes with
Ready-built Claude skills and the templates the lessons use, installed and used from day one
Price
One fixed price for the agency
Access
Waitlist first, so you hear the day it opens
Join the waitlist

Bought by the agency, taken by its account managers.

How the coaching works.

From the first call to three months after handover.

  1. Step 1Discovery callI look at where your account managers' hours go, and which problems are worth solving first.You getA clear picture of where the week leaks
  2. Step 2QuoteScoped to what the call found. Nothing starts until you approve it.You getA fixed scope and a fixed price
  3. Step 3SessionsOne-to-one with each account manager, on their real accounts, not on examples.You getAI workflows running on live client work
  4. Step 4HandoverThe skills, workflows and templates built in the sessions move to your agency.You getEverything built, yours to keep
  5. Step 5Check-insAt week 2, week 4, month 2 and month 3 after handover.You getFour check-ins, so it keeps getting used
free, for your account managers

Start with one free skill.

Call to scope is a Claude skill I built and give away. Your account manager drops in a call transcript or their notes, and it writes the document that has to go out after the call.

  • A client recap, or a recap with a scope of work
  • An internal debrief, or a debrief with a draft scope
  • Anything it can't trace back to the call, it flags as an open question instead of making it up
Get the free skill

Opens in a new tab. Free, no sign-up.

Deepak Ravtani

Deepak Ravtani, Ahmedabad. Works US hours. LinkedIn

Why agencies bring me in.

I have spent years inside agencies, not lecturing at them. I have rebuilt their sales, built their brands, run their marketing, and trained their account managers to hand the grind to AI.

So when I look at an account manager's week, I don't see a productivity problem. I see a process with leaks in it, and I know which ones AI can plug, because I have built those fixes and handed them over.

  • Trained account managers on AIat a US white-label agency that delivers work for other agencies. I know their problems, and where AI stops being useful, first-hand.
  • Rebuilt a 17-step sales processfor a 40-person US agency, end to end.
  • Brand strategy for agenciespositioning and brand strategy for several agencies, the largest a 90-person US agency.
  • Mapped generative AI for a studioa feasibility study and roadmap for where AI fits in a US animation studio's production.
  • Built a sales operating systemfor a US white-label agency, and led its partnerships.
  • Ran marketing for agency researchthe brand, the marketing and two years of executive summary reports for a research firm that studies agencies.
  • The aim is to leave your agency not needing me
  • Everything built is yours to keep
  • Client data stays in your agency's own tools and AI accounts
  • Nobody gets replaced. That is the design, not a reassurance.

Questions owners ask.

Anything else, ask me on the call.

What does it cost?

The coaching is quoted after the discovery call, because the price depends on how many account managers take part and which problems you want solved. You see the full scope and price before anything starts, and nothing starts until you approve it.

The course is one fixed price for the agency. Join the waitlist to hear the day it opens.

Can we start with one account manager?

Yes. Start with the account manager who looks after the most client accounts, and the quote covers that one person. Once you see the hours come back, the others can follow, and they start from what was already built for the first.

Our account managers aren't technical. Will this work for them?

Yes. Nothing here needs code. They learn on their own client accounts, and what gets built runs from the tools they already open every day.

Which AI tools does it use?

Mostly Claude, because a skill built once can be used by the whole team. Everything is built around the project tool, CRM and team chat you already use, so nobody has to move to a new system.

What happens to our clients' data?

It stays in your agency's own tools and AI accounts. Everything is built inside your workspace, on your agency's logins, so none of it sits in mine.

Will this replace our account managers?

No. Nobody gets replaced. That is the design, not a reassurance. The hours that come back go to the clients those managers look after.

Start with a discovery call.

Tell me how many account managers you have and what eats their week. I will tell you which route fits, and what it would fix first.

  • Where the hours leak in a normal week, and which leak costs you most
  • What is worth handing to AI, and what should stay with your people
  • Which route fits, if any, and what it would fix first

Free, 30 minutes, on Google Meet. Times show in your own time zone, and the Meet link comes in your confirmation email.

No time that works? Email [email protected].

Pick a timeMonday to Friday
Calendar not loading? Open it on its own page.

Join the waitlist.

The self-paced course for agency account managers. You hear the day it opens, before anyone else.

I'll email you when the course opens. Your details go to me and nobody else.

you're on the list

I'll email you when the course opens. If your team needs help sooner, the one-to-one coaching is available now.

Book a free discovery call